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From Diary to Digital CRM: How I Simplified My Daily Business Follow-Ups

For a long time, I was managing my daily business follow-ups in a very simple way: a diary. Client calls, pending quotations, next-day meetings, reminders, payment follow-ups — sab kuch diary mein likhta tha. It worked, but only as long as the diary was with me. The problem started when I was outside the office. […]